Service Member & Family Support



Our mission



The Service Member and Family Support Division


The Service Member and Family Support Division is a combined effort of several offices including:

Family Assistance Center (FACs) are operated regionally throughout North Dakota.  They are here to provide support and assistance to Service Members and their Families by offering information about military, federal, state, and local resources. Soldier & Family Readiness is a key factor in the unit readiness. We provide proactive education, assistance and support to Family Readiness Groups (FRGs).

Our services include:

- ID Cards and DEERS Enrollment


- Finance

- Legal

- Crisis Intervention

- Emergency Family Assistance Center (EFAC)

- Exceptional Family Member Program (EFMP)

- Community Information & Outreach Services

- Soldier & Family Readiness

- Emergency Financial Assistance

Family Readiness 

Family Readiness is the state of preparedness of Service Members and their Families through proactive education and support programs that promote self-reliance and enhanced individual and Family wellbeing in peace and wartime.
Family Readiness is a key factor in the unit readiness, Service Member and Family morale, recruitment and retention of Service Members and Families, and ultimately in the successful achievement of military operations.

What is a Family Readiness Group?

The Family Readiness Group (FRG) is a command sponsored organization of all Soldiers (married and single), volunteers and their Families (immediate and extended) that together provide mutual support and assistance and a network of communications among the Family members, the chain of command, and community resources.

What are the benefits?

Families may face many hardships due to long separations for schools, training, and deployments. During these separations, Families need support and resources. An FRG is a fundamental part in making sure you have the support and resources you need to keep focused, healthy and prepared.


Who can become involved in a Family Readiness Group?

All Family Members can be FRG members; spouses, parents, children, extended Family, friends and even employers. 

The Youth Coordinator has information and programs for children of all ages.

The Transition Assistance Advisor is the statewide point of contact to provide information, support, and direction to service members, veterans, and their families on benefits and entitlements available through various state and federal agencies, to include the Dept. of Veterans Affairs, Dept. of Labor-Veterans Employment and Training Service, Job Service North Dakota, and the Small Business Administration.

Suicide Prevention has a team trained on how to deal with a person exhibiting suicidal signs and how to seek help for others or for themselves.

Sexual Assault Prevention and Response Program

Military Outreach Program designed to provide assistance in finding resources to meet the needs of veterans, service members, and their families.

Military OneSource is a 24/7/365 resource for military members, spouses, and families providing a wide array of information, resources, and referrals.

The Wing Family Program Coordinator for the Air National Guard is located in Fargo. He is responsible for the Family Readiness Program; conducting briefings, readiness activities, training and support to families and airmen.


Director of Service Member and Family Support

Maj. Shawn Flemmer can be reached at (701) 333-3801 or by e-mail.


Where can I find more information about my FRG?

Visit with to your Service Member’s Commander, Readiness NCO or one of our Soldier & Family Readiness Specialists.


Military Service Center
RJB Armory, 4200 Miriam Ave
Hours 7:00am - 4:00pm

Jon Wymer, Lead Soldier & Family Readiness Specialist, (701) 333-3824 or e-mail

Suzanne Richards, Soldier & Family Readiness Specialist, (701) 333-3808 or e-mail  

David Kenney, Soldier & Family Readiness Specialist, (701) 333-3807 or  e-mail

Toll Free: 800-242-4940


Military Service Center
3920 31st ST N Suite A
Hours 8:00am - 4:30pm

SPC Kristen Berg, Family Program Assistant (701) 451-6018 or e-mail

Toll Free: 800-460-1407

Grand Forks

Grand Forks Armory
1501 48th Street South 
Hours 8:00am - 4:30pm

Tyler Okerlund, Soldier & Family Readiness Specialist, (701) 792-4568 or e-mail   

Devils Lake

Camp Grafton Training Center
Building 6400 Room 115
4417 Highway 20 
Devils Lake, ND 58301-8500
Hours 8:30 am to 5:00 pm

Derrick Childs, FAC Specialist, (701) 665-7896 or email


Armed Forces Reserve Center
3420 2nd Street NE Suite 2
Hours 8:00 am to 4:30 pm

Gary Siewert, FAC Specialist, (701) 420-5861 or email